Following my meeting with Moir Lockhead, Chief Executive of First Group, and representatives from Network Rail I wanted to give you an update on where we are so far.
The good news is that Moir Lockhead accepted that FGW had got the December 2006 timetable wrong and they need to resolve the problems in the December 2007 timetable. He went so far as to say that he couldn’t understand why they made the changes in the December 2006 timetable – neither could we given that we told them the problems it would cause!
The bad news is that there will be not be a new timetable in May 2007, only minor changes and these will have no effect on Maidenhead and Twyford and our branch lines. There will however be some minor changes from 26 March but these will have a very limited impact on our local services. The 0555 from Oxford to Paddington will be extended from a 5 carriage to a 10 carriage service and it will now depart Oxford at 0551 and arrive at Twyford at 0630 and Maidenhead at 0641. The 5 extra carriages will be a help, but as the service will also stop at Pangbourne before Twyford I would be interested to know if it solves the overcrowding.
The other change in the morning for us is the 0620 Henley to Twyford which is now going to leave at 0618 and arrive at Twyford at 0630 – this will hopefully improve connections to London. Our final change is the 1836 Paddington to Oxford which will now depart at 1833, taking the slot of the stopping service to Exeter – it is hoped that this will improve connections at Twyford to the branch lines.
Please do keep me informed about how these changes work out - if they do not improve services I shall be sure to let them know. And I will continue to push them for more substantial improvements to out stations.
I find it deeply frustrating that there is no new timetable in May. Both the Secretary of State for Transport, Douglas Alexander, and the Head of Railways at the Department for Transport, Dr Mike Mitchell, said that FGW would bring in a new timetable in May 2007 and both admitted that Maidenhead and Twyford were an area which needed significant improvement.
I wrote to Alison Forster on 22nd February setting out in detail the major problems we have with the service to our area. I have yet to receive a reply. I cannot believe that she has ignored these comments and made no improvements. They have refused to address our needs in May and this is simply not good enough.
Despite the lack of a consultation, the December 2007 timetable will be finalised in April and I shall be meeting with FGW and Network Rail in late April to talk it through. I shall not be satisfied unless I see significant improvements for Maidenhead and Twyford and the branch lines – that means at least as many fast and semi fast services that we had before December 2006. If I do not see satisfactory improvement I shall take this matter up once again with the Secretary of State and ask him to use his powers to penalise or remove FGW.
As you know First, Network Rail and the DFT have come up with a 40-point recovery plan. I have still not seen the detail of this yet, but Moir Lockhead has now promised me a copy and I shall be taking him up on this offer. Once I have seen it I shall, of course, get back to you. One thing I can tell you is that when I asked Alison Forster to talk me through the plan the first improvement she mentioned was heavy cleaning. We would all like to sit on nice clean trains but our problem at the moment is standing on dangerously overcrowded and frequently late running ones. FGW simply do not seem to get the point.
Another example is the assertion from Moir Lockhead that First are trying to encourage more people to travel off peak to ease overcrowding. When I pointed out to him that most of us work 9-5 or longer and simply cannot negotiate these house he seemed not to believe me. Please add your comments to mine and email fgw.feedback@firstgroup.com. They need to know that the answer to overcrowding is not forcing people to travel off peak.
Although it may feel like it, it is not all bad news. I continue to work closely with FGW, Network Rail and the DFT. Changes will be coming in December and although this is a long way off we have Moir Lockhead’s promise that the December 2006 was no good and the December 2007 timetable will be a significant improvement. Moir Lockhead told me he was going to ‘fix our railway’ – I shall hold him to this promise.
Thank you all for all your help. Please do keep the emails coming in to me and to FGW. They need to know that the problem has not gone away, nor will it go away by ignoring us. For all of those who have emailed FGW regularly and find it hard to get a response you might want to know that Moir Lockhead was full of praise for the efficiency. He urged me to make full use of them in passing on comments (which I have) – I pass on this encouragement to you. If you find that they are specifically slow let me know and I will inform Mr Lockhead.
The Rt Hon Theresa May MP
Shadow Leader of the House of Commons